Tuesday, July 6, 2010

My iphones sleep/wake button is broken and i cant turn my iPhone back on. Please HELP?!?!?

Another question Answered.

My iphones sleep/wake button is broken and i cant turn my iphone back on. please help!?
Okay so the sleep/wake button on my 3G is completely broken off, i mean there's a big hole in the top of my iphone where the button has come out.

So i can't use that for anything, cant turn the phone on/off, put it in sleep mode, put it into DFU mode with it - nothing.

My solution to this lack of sleep button was to jailbreak my device and install SBS Settings so i could turn the phone on and off put it in sleep mode etc using that...

But, using the SBS Settings i powered off the iphone... and now i can't get it back on :S

The home button won't turn it on (which i think is ridiculous) and i've tried everything from plugging it into the mains, into the computer, trying to get it into DFU mode manually (which was pretty stupid cos the phone doesn't even register on the computer)...

Now i'm really stuck cos apple won't sort it because it's jailbroken...but it was only jailbroken in order to install SBS Settings so i could compensate for the broken sleep button which i couldn't afford to get replaced..

If anyone has a solution to my problem, either with working around apple to get it fixed or a solution to getting the iphone back on, i will be SO gratefull... :)

If you plug it into a wall jack it should power on. If it does not, you either have a faulty charger/cable, or the iPhone is actually in DFU mode. Seeing how the computer does not recognize the iPhone, your phone likely thinks the power button is depressed. Unfortunately, the only good way to resolve that is to replace the ribbon cable controlling the power button, which is the headphone flex. Read some of the hints on this page, it might help you understand what that cable is and why it would need replacing.

Fortunately the cost is not extreme, and should run you around $50 to get repaired, locally, or on the internet. You might also look into replacing the entire back of the iPhone which includes that cable, a new battery, and a whole slew (sp?) of components, check that out here:

Those should run about $75-100, and will practically make the iPhone look and work brand new!

Dead/Gone iPhone, Getting new iPhone, but not till next week... how do I get contacts/texts?

Another recent question:

HELP with a broken iphone PLEASE:(?
ok so my iphone 3g is broken dead completly gone and i have to wait 2 to 3 weeks to get the the iphone 4
my phone has been broken for a week now and they told me in the meantime to buy a gophone and use the sim card now if i do this will it let me see my missed texts and calls?
will it import my contacts?
but most imprtantly will i be able to see my texts msgs from this week when my phone was broken?

When you plug your SIM into your go-phone, you will get all your missed texts, but you will not see missed phone calls during the time of not having a connected phone. Texts that arrive to your temporary phone will not show up on your new iPhone. I recommend actually disabling the text function of the temp phone so when you plug in your new iPhone, you get all your messages on your iPhone (make sure you do this AFTER restoring from backup otherwise you'll loose them)

Note: the iPhone does not write it's contacts to the sim card, so likely you'll only have the contacts that we on the phone you had previously to your broken iPhone

Feel free to contact us with more questions at griffinconcepts.com or springfieldiphonerepair.com

---- HOW TO GET YOUR CONTACTS FROM YOUR BACKUP -----

Sometimes even severely damaged iPhones that won't display anything will still boot enough to sync to a computer, I'd try that first. If you do have a backup synced to a computer, you can sometimes extract the iPhone contacts.

Required items:

To extract the address book from the backup file, used a tool called Backup Extractor for iPhone. You can download the free version, which will turn out to satisfy your temporary 1-time need.
  1. Run the program: You will get a list of backup files to restore (You should see all the available device backups you have done on your computer). Typically, you should choose the latest backup.
  2. The restore wizard brought up two options. I had to choose the second option (manual) as the first option is not available in the free version of the software.
  3. Navigate to "Library" -> "AddressBook" and checked "AddressBook.sqlitedb".
  4. Put the restored file in C:\restored. When the process finished, you should have the file "C:\restored\AddressBook.sqlitedb". You will then have to rename the extension of this file from ".sqlitedb" to ".sqlite".
  5. In Firefox, open the SQLite Manager in the 'Tools' drop-down menu, and 'connect to database' by opening the database you just saved.
  6. Go to the “Execute SQL” tab in SQLite Manager window in Firefox, and paste the query below and run it. It should give you your contacts in a table
    select ABPerson.prefix, ABPerson.first,ABPerson.last, ABMultiValue.value from ABPerson,ABMultiValue where ABMultiValue.record_id=ABPerson.ROWID
  7. From there you can manually add them to your temporary Phone, or export to excel database. (Select all and then right-click to get advanced copy options to paste into a new excel spreadsheet).

Source(s):
http://www.griffinconcepts.com/?cat=repair&device=iPhone_3G
http://www.springfieldiPhoneRepair.com
http://mela.ertale.com/blog/?p=47

Something Loose in my iPhone

Here's a recent question I recieved:

Is my Iphone broken? How can I fix it?
recently it was in my pocket and I was about to catch a heavy falling cardboard and landed on my pocket, where my Iphone was.

It still works perfectly, but when I shake it, something from inside moves and makes sounds?
I bought it from a Rogers store, can I ask for to check it out or can I switch it for another one?



There is likely a piece broken off from your 'bottom dock' where the supports for your charging port can be easily broken off and slide inside your iPhone.

Alternatively, it could be part of your iPhone Speakerphone, which is also part of your 'bottom dock'. Think of it as a plastic box with a speaker inside... the box helps amplify the sound before it comes out the port in the bottom of your iPhone.

It will not likely cause further damage unless your iPhone gets crushed again and it creates a point of pressure against something inside the iPhone. Honestly, I wouldn't worry about it.

Read more about the bottom dock for the iPhone 3G here:
http://www.griffinconcepts.com/?cat=repair&device=iPhone_3G&part=Complete_Dock

Read more about the bottom dock for the iPhone 3GS here:
http://www.griffinconcepts.com/?cat=repair&device=iPhone_3GS&part=Complete_Dock

Can you fix a bent pin in an iPhone dock?

Typically, No. Once a pin has been bent, it will never hold down to the dock. In an emergency, you can attempt to flatten it back out to the slot it belongs inside the plastic, but it will likely break. To do so, use a needle or pin, anything larger will likely cause more damage.

For a 2G iPhone, it's a much more complicated repair, and usually incurs more of a cost to fix than the iPhone is worth. However, you can ask for a custom repair.

For a more complete fix for a 3G or 3GS, you should get your bottom dock replaced.
iPhone 3G Bottom Dock
iPhone 3GS Bottom Dock

For an iPhone 4, you will need a dock replacement, ask for a custom repair.

Monday, July 5, 2010

iPhone thinks headphones are plugged in

See our post about Headphone Jack Cleaning....

If you have a 2G iPhone, this is a common issues that was resolved in later model iPhone 2Gs with a redesigned cable for the headphone flex. To remedy this on a 2G iPhone is to plug/unplug headphones into the jack until it works. Sometimes resetting the iPhone with headphones it will resolved this (after removing them when the phone completely boots).

If you have a 3G or 3GS iPhone, this is likely due to liquid damage. Peer inside the jack and see if you find a half-circle of a red marker inside (if red, you have liquid/water damage to the headphone jack). iPhone 3G Headphone Flex Replacement and iPhone 3GS Headphone Flex Replacement

iPhone 4 Signal Issues after activating Airplane Mode or SIM Chip Removal

A new bug found this week my Griffin Concepts/ Springfield iPhone repair, was when activating 'Airplane Mode'. It appears that when this is activated, or when the SIM Chip has been removed, the iPhone can not only not pick up valid signal, but even crash and reboot!

Symptoms:
iPhone 4 - activated Airplane Mode. iPhone appeared to have frozen for a few minutes, and then rebooted on it's own. After later tests I found that music that was playing while activating the switch would continue playing, until the iPhone 4 reset itself. Even after reboot, the iPhone would not seem to pick up signal. On the occasion that it would (after disabling Airplane Mode of course) no phone calls could be made, texts be sent, or received. Troubleshooting steps: Reset Network Settings (Did not work). Reset All Settings (DID WORK).

iPhone 4 - Removal of SIM Chip, and putting it back in: No service, or iPhone shows service without the ability to place or receive calls or texts. Again, the only successful method was to reset all settings (resetting network settings did not work)

SETTINGS > GENERAL > RESET > RESET ALL SETTINGS

How to clean your Headphone Jack

2G, 3G, 3GS and iPhone 4 headphone jacks can get dirty, grimy, corroded and/or filled with lint, which can hamper you getting the full use of your iPhone. Symptoms that may be resolved by cleaning your iPhone headphone jack is...
  • the headphone jack won't fit down all the way*
  • Sound only coming out one side or speaker
  • Moving the headphone jack makes audio go in/out
  • Earpiece doesn't work during Phone Calls (test by hitting the volume keys while the iPhone is unlocked: if the iPhone indicates that you are changing the heaphone volume and not the ringer volume, it thinks something is plugged in when there is not! )
  • You can see dust/lint inside the headphone jack.

How can you resolved that?

Our recommendation is two-part:
  • Take a needle and pic out what dust, dirt and lint you can out of the headphone jack
  • Take a Q-tip and pull off some of the cotton (about half from a name-brand Q-tip) and twist the remaining cotton around the stick. Make sure it's small enough that you do not have to jam it in the jack, but large enough that when you spin it, it can clean the contacts inside the headphone jack.


DO NOT GET THE Q-TIP WET WITH WATER OR ANY CLEANER AS THIS CAN SHORT OUT DIODES NEAR THE JACK AND PERMANENTLY HAMPER OPERATION, TURN THE LIQUID INDICATOR INSIDE THE HEADPHONE JACK RED AND INVALIDATE THE WARRANTY!!!

* except for 2G iPhones that have a recessed headphone jack, you might need an adapter for non-standard iPhone headphones.

If cleaning your iPhone headphone jack did not help, check out these replacement services:
iPhone 3GS Headphone Flex
iPhone 3G Headphone Flex

Saturday, July 3, 2010

iPhone 4 signal issues after 3 days...

If your iPhone 4 begins to have signal issues and begin to act funny approximately three (3) days after you restore your data to it, you need to RESET ALL SETTINGS.

Why? It appears that the settings restored from a backup from your last iPhone, esp if it was a jailbroken iPhone, can really mess up acquisition of signal and bog down the device. Reset Network Settings doesn't necessarily work, however, you can try that first if you'd like. Rumors blame AT&T, which seems to have found a way to create reception issues for iPhones (of all kinds) that are Jailbroken.

SETTINGS > GENERAL > RESET > RESET ALL SETTINGS

Note: You will loose any of the jailbroken tricks such as a custom carrier and battery percentage, as well as any other settings such as contact sorting, email passwords (incoming and SMTP), lock settings, and more.



For those with iPhone 2G, iPhone 3G, and iPhone 3GSs, you might find the issues where every 30 seconds or so your service drops out and comes right back. To fix that, you can try this trick too to see if your service is restored.

Thursday, July 1, 2010

How to prevent iPhone back covers from cracking

If you have an iPhone 3G or 3GS, you might find that the back cover plastic cracks over time or with little or not effort. It seems reverse to logic, and I won't get into the physics of it, but basically the fact that it is week there actually helps prevent internal damage, as the crack absorbs the energy of a fall. However, these can crack with moderate pressure over time. Common cracks occur around the SIM tray area, Charging Dock port, Headphone Jack, and between the Power Button and Metal Bezel. If it hasn't cracked yet, you can try to use Superglue Re-enforcement: If you can disassemble your iPhone without damaging it, you can apply an extra layer of protection by creating a puddle of superglue along the bottom dock area on the inside. Let it dry completely before reattaching the bottom dock.

We can do this as a custom service, charging $25 for Superglue Re-Enforcement, which comes with no warranty. Call 417-268-5211 to schedule a same-day appointment!

If your iPhone back has already cracked, you can get a new iPhone 3G Complete Back or iPhone 3GS Complete Back which includes a new battery, buttons, bezel, and 18 other items new for $75-100.

"Charging is not supported with this Accessory"

"Charging is not supported with this Accessory" or "This accessory is not made to work with iPhone"

This could mean one of two things:
  1. You plugged your iPhone into an accessory that Apple has decided to no longer support with your current device. If the accessory doesn't send appropriate authentication code to the iPhone, or the code is not on the 'approved' list, it will display "Charging is not supported with this accessory". How to resolve this? You can't, yet, but there are some options for getting video out to other devices that are no longer supported using a program called ReSupported by Phoenix-Dev.
  2. Your device (iPhone/iPod/iTouch) has damage to it and flashes the "Charging is not supported with this accessory" over and over. This is usually caused by impact damage or fluid/ water damage to the bottom dock and can be fixed. This is caused by corrosion that builds due to moisture and spreads like a mold along copper circuitry, which when contact is made between two points that aren't intended to, the device thinks that there is an accessory is plugged into the bottom dock. If the 'accessory' doesn't send an authentication code (obviously it won't because it's just corrosion), the device rejects it as an approved device, but still thinks something is plugged in, thus the persistent "Charging is not supported with this accessory" or "This accessory is not made to work with iPhone"