Tuesday, March 16, 2010

Restore from update...

Lets say you have been using an iPhone for a while now, but you upgraded your phone to another used phone and want to put you data on the phone without 'restoring' the software... (many people do not want to update as they will loose the jailbreak... esp if you have a 3GS, you could really mess up and be stuck with a locked phone for a while).

Well it's easy... Connect the iPhone to iTunes and right-click (Option+Click) the iPhone name and get the option to "restore from backup..."

Likely it will not give you the update times of the backups, but the top option will be the most recent. It helps if you BACKUP your old phone before doing this.

Tuesday, March 9, 2010

There is hope... but maybe not for this guy...

CINCINNATI -- A frustrated customer at the Kenwood Towne Centre Apple store Thursday afternoon ended up going to jail after police say he showed an employee a gun.

According court records, Donald Goodrich, 38, of Westwood, was frustrated his iPhone was not working properly.

He told the employee he was, "So mad, I could pop a 9mm at it."

The employee allegedly told Goodrich there was no need for that, then Goodrich allegedly told the employee, "I'll do it right now. Look!"

Goodrich then allegedly opened the right side of his shirt, displaying a black, 9mm handgun.

Goodrich had a concealed weapon permit.

The employee told Goodrich she'd get his phone fixed and walked him over to a technician in the store, then told her manager, who called police.

Goodrich is charged with aggravated menacing, causing fear of harm to an Apple employee.

He also faces a carrying concealed weapons charge for not telling the deputy he had a gun.

Goodrich is scheduled for arraignment Friday morning.




Reported by: Larry Shields
Email: larry.shields@wcpo.com
Web Produced By: Lance Barry
Last Update: 10/02/2009 7:39 am

Sunday, February 28, 2010

Got Battery/Charging Problems?

Sometimes battery life issues are actually due to settings. Here are a few tips and tricks to dramatically increase the battery life of your iPhone. If you have jailbroken your phone, research an application installed through Cydia called 'SBSETTINGS'. This program will allow you to easily enable/disable any of this settings with a simple swipe across the title bar, no matter what you are doing or using your phone for. Some of these options might require an additional plugin for SBSETTINGS, but they are all extremely useful, especially if you wish to enable/disable these features with tremendous ease!

* Turn Off PUSH Turning off PUSH will dramatically increase the battery life of your phone. While it is a great feature for some, most people don't need the features of PUSH necessarily. If you only use PUSH for email, we recommend that you disable push but enable fetching to checking your email every 15-30-60 minutes. SETTINGS > MAIL, CONTACTS, CALENDAR > FETCH. While 'fetch' uses less power to update, the more times your phone refreshes in a day, the quicker your power can be used up, but it is significantly less than utilizing FETCH.

* Turn Off BlueTooth Turning off BLUETOOTH will also help increase the battery life of your phone. If you don't use bluetooth frequently, turn it off when not in use. If you don't consistently use a bluetooth headset, we recommend that you disable this in your iPhone settings. SETTINGS > GENERAL > BLUETOOTH > OFF.

* Turn Off Wifi Turning off WI-FI will help increase the battery life of your phone because your phone will #1 Stop looking for new WI-FI connections if not connected, and #2 have your phone utilize 3G instead. While it might be slower to use 3G/EDGE, your phone uses less power to use these than wifi.

* Turn Off 3G 3G is a wonderful feature and increases your speed exponentially at times when perusing the internet. However, to utilize this faster network, your phone requires more power usage for such usage. If you disable 3G you can dramatically increase the life of your battery, which is great for times when you battery life is low and you need to preserve as much charge as possible. SETTINGS > GENERAL > NETWORK > ENABLE 3G > OFF. Note: Some T-Mobile users do not have 3G access in your home location. If you do not, you should disable this feature.

* If your battery life still is less than acceptable, we can replace your battery with an original battery. As of yet, there are no 'better' batteries out there than what was designed for the phone, i.e. I can't 'upgrade' your battery until someone designs a better one. If you happen to find one let me know!

Wednesday, February 17, 2010

2G Speaker Fix

You got the original iPhone? Is that speaker just not as loud as it used to be?

Take a needle and pick out the residue out of the tiny holes in the bottom of the phone! honestly you can't cause much damage on the speaker-side of the phone with the needle, and only the middle 10 holes or so will actually effect what you can/cannot hear!

Wednesday, February 3, 2010

What's the difference between the different iPhones?

So, you don't have an iPhone, or do, but don't know exactly what that entails...




In basic form, a 2G iPhone is the "1st Gen" iPhone, released almost three years ago, that accesses the EDGE network, available to AT&T and T-Mobile (if unlocked). It can be easily identified by looking at the back, where it will be a soft silver color with a black plastic piece at the bottom. There are 4, 8, and 16Gb versions, however, 90% of the phones out there are 8Gb versions. Key function differences are no MMS (unless jailbroken and enabled), and no GPS.




The iPhone 3G is the common iPhone, and is still sold by AT&T and apple for $100 with a 2Yr Contract. Basically mechanically they are comepltely different, but hold the same components. What does that mean? There is no hardware difference as in faster processor, or more memory, etc, but it was completely redesigned so that a few key things such as repair-ability and antenna usage could be improved, except that the phone can now utilize GPS. There are 8 & 16Gb versions, but you can't get the 16Gb anymore (so that the 3GS sells). Most iPhoen 3Gs will be balck in color, but occasionally you will find a white one available, only in the 16Gb model. While by default you cannot do some of the controls that the iPhone 3GS does, if you jailbreak there are ways to make it happen (such as video, and voice controls). Disadvantages of the 3G (and 3GS) is due to the 3G requirements for the network, your battery life will suck in comparison to the 2G, if you upgraded. However, if you are running low on battery life, you can disable 3G and just use edge... will increase the battery time left exponentially!




The 3GS is a little re uncommon, and comes in 16 and 32Gb models. The biggest features people want/use on the iphone 3GS is the video mode, the enhanced GPS (connects to more satellites for better triangulation), and Voice Controls. Some find the headset controls handy too that work with the iPod and some streaming music players. The hardware on the 3GS is enhanced, basically, a faster processor and more available memory to the device to use for running processes (less crashes). Also, Apple improved some minor details for obtaining back some of the wifi losses between the 2G and 3G.




Sure, there are more differences than that, but I just wanted to write an overview so that you can identify differences and maybe choose better which iPhone you get. Feel free to ask questions!

Saturday, January 16, 2010

What happens if your iPhone gets wet?

Sure, we fix iPhones, but if your phone gets wet, there is only so much we can do! But all is not lost... I have revived phones that have been completely submerged in water! How?

There are three critical things you need to do to ensure your phone survives a drowning....

#1) TURN IT OFF!!!! Yes, it might actually turn back on, but DO NOT DO IT! The more it is on while there is ANY moisture in the phone, the more damage it will cause!

#2) Get a Bag of Rice. Any bag will do, just a bag of rice. Open it, and place your phone inside. The rice will absorb the majority of the moisture out of the phone while you do step #3

#3) Contact US ASAP through facebook, email, my website, or phone (if you have another phone).

Since Apple doesn't cover water damage, you will loose your warranty anyway, but we will open up your phone and clean the components, extract any residual fluids, and run some tests on the phone before we turn it back on to see if there are indeed shorts in the phone. If your phone recovers, it could take as much as a week to regain consciousness.

So remember, OFF, RICE, and CONTACT US when you get your phone wet.

Friday, January 1, 2010

I dropped my iPhone... what next?

o lets say you dropped your phone... how do you know what all is broken and needs repair?

Most screen damage is limited to the external glass, called the lens. Symptoms include damaged/shattered/cracked glass that does not seem to effect the touchscreen or the screen content (you can see everything on the screen, it's just cracked). This kind of damage would be lens/digitizer repair.

What's a digitizer? That's what reads the touch on your iphone. 85% of the time, it will continue to work after a break. However, functionality will diminish as time goes on. Why? The digitizer is like a waferboard of glass and wires, attached to the bottom of the lens (the front glass that you actually touch). Even when you only crack your lens and not the digitizer, the wiring inside the digitizer can get dislodged, like a light bulb. It will probably work for some time, but eventually the pressures on different parts of the screen will create larger gaps in the wires, make the phone do quirky things, such as make things drag around or not release after tapping them.

What can you do in the meantime? Get some clear packing tape and place it over the glass of the phone. This will prevent the glass edges from tearing into you skin (fingers, ear, etc). Make sure you cut out the hole for the speaker inside the glass otherwise it will be muffled.

How long do repairs take for this kind of repair, and how much does it cost?

10 minutes, and $75 for 3G & 3GS. We do most of the repairs between clients, where we peel all the broken glass off the midframe, replace any damaged sensors/buttons, and apply our super-seal method to a fresh lens/digitizer to the frame. Once the sealant has cured, we can install it in your phone my transferring your LCD to the new frame/lens/digitizer.


What if your external glass (Lens) is fine, but the screen is splotchy or looks like there is cracks internally and ink blots? Well that would be a LCD repair. Those repairs take about 10 minutes to do and also cost anywhere from $75 to $125 depending on the phone.